Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: November 30, 2025

1. Introduction

Welcome to RyanChat ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chat platform and related services.

By using RyanChat, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, and password when you create an account
  • Payment Information: Billing information and payment details processed through our secure payment processors
  • Communication Data: Messages, conversations, and content you create using our platform
  • Usage Data: How you interact with our platform, including features used and time spent
  • Technical Information: IP address, browser type, device information, and cookies

2.2 Third-Party AI Services

Important: RyanChat does not operate or host our own AI language models. We rely on third-party AI service providers (such as OpenAI, Anthropic, Google, and others) to power our chat functionality. When you use RyanChat, your conversations and prompts may be transmitted to these third-party services for processing.

Each third-party AI provider has its own privacy policy governing how they handle your data. We encourage you to review the privacy policies of these providers:

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our AI chat services
  • To process payments and manage subscriptions
  • To communicate with you about your account and our services
  • To improve our platform and develop new features
  • To ensure security and prevent fraud
  • To comply with legal obligations
  • To respond to your inquiries and provide customer support

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or lease your personal information to third parties for marketing purposes. We are committed to maintaining your privacy and will not monetize your data through sales to other companies.

4.2 Limited Sharing

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us operate our platform (payment processors, hosting providers, etc.), bound by strict confidentiality agreements
  • AI Providers: Your conversation data may be shared with third-party AI services as described in Section 2.2
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure payment processing through certified providers
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and the purpose for which it was collected.

You may request deletion of your account and associated data at any time by contacting us. We will respond to such requests in accordance with applicable laws.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of how we process your information
  • Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you use our service and improve functionality.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@ryanchat.com
  • Address: RyanChat, [Company Address], [City, State, ZIP]
  • Phone: [Contact Phone Number]

13. Account Deletion

If you wish to delete your RyanChat account and all associated data, you can do so by visiting our Account Deletion page.

Account deletion is permanent and cannot be undone. Please ensure you have backed up any important data before proceeding.