Frequently Asked Questions

Find answers to common questions about RyanChat

Getting Started

What is RyanChat?

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RyanChat is an AI-powered chat platform that provides intelligent, context-aware conversations. It combines advanced AI models with a user-friendly interface to deliver natural and helpful communication experiences.

How do I get started with RyanChat?

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Getting started is easy! Simply sign up for a free account, and you'll immediately have access to our chat interface. You can start chatting right away with our AI models.

Do I need technical knowledge to use RyanChat?

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Not at all! RyanChat is designed to be user-friendly for everyone. While we offer advanced API features for developers, our chat interface is intuitive and requires no technical knowledge.

Features & Functionality

What AI models do you support?

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We support multiple state-of-the-art AI models including OpenAI GPT, Anthropic Claude, Google Gemini, DeepSeek, and Qwen. You can switch between models based on your needs and subscription plan.

How does the context memory system work?

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Our Context OS maintains conversation history and automatically promotes important information to different memory levels (short, working, long-term) based on usage patterns and relevance.

Can I integrate RyanChat with my applications?

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Yes! We provide a comprehensive API that allows you to integrate RyanChat's AI capabilities into your own applications, websites, or services.

Billing & Plans

What's included in the free plan?

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The free plan includes 10,000 tokens per month, access to basic AI models, web interface, community support, and basic analytics.

How is usage calculated?

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Usage is measured by tokens, which correspond to the amount of text processed by our AI models. Longer conversations and complex requests use more tokens.

What happens if I exceed my plan limits?

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If you approach your limits, we'll notify you and offer upgrade options. Your service won't be interrupted - you can choose to upgrade or wait for your limits to reset next month.

Privacy & Security

How do you protect my data?

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We use enterprise-grade encryption for all data in transit and at rest. Your conversations are private and secure, and we never use your data to train AI models or share it with third parties.

Where is my data stored?

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Data is stored in secure, SOC 2 compliant data centers with multiple redundancies and backups. Enterprise customers can choose specific geographic regions for data storage.

Can I delete my conversations?

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Yes, you have full control over your data. You can delete individual messages, entire conversations, or your complete chat history at any time from your dashboard.

Support

How can I get help if I have issues?

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We offer multiple support channels: email support for all users, priority support for Pro users, and 24/7 phone support for Enterprise customers. You can also find help in our community forums.

Do you offer training or onboarding?

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Yes! We provide comprehensive documentation, video tutorials, and personalized onboarding sessions for Enterprise customers. Our goal is to help you get the most out of RyanChat.

Still have questions?

Our team is here to help you get started

Contact Support